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So within 24 hours Im pleased to say: Ecotric customer service got back to me with the specs I requested. The bikes handle any terrain. Love my new bikes for my wife and I. Sign up for our e-mail and be the first who know our special offers! Order a ebike, eboard or electric scooter today from Urban Bikes Direct. BEWARE HORRIBLE CUSTOMER SERVICE. . Tried later to call ecotric and mailbox is full, and hangs up. I suspect, most could assemble in as little as 2 hours. Shipping took about 3 days from Long Beach, CA (which I could track). Lowest Price Guarantee, Satisfaction Guarantee, Hassle-free Returns, 100% Secure Shopping, Full Warranty Coverage. ECOTRIC Powerful Foldable Fat Tire Bike 48V 13AH Li-ion Battery 500W Motor 20" x 4.0 inch Fat Tire Aluminum Frame Electric Mountain Beach Snow Electric Ebike Bicycle 4.1 out of 5 stars 8 $859.00 Amazon.com: ECOTRIC Powerful Electric Bicycle 26" X 4" Fat Tire Bike 500W 36V/12AH Battery EBike Moped Snow Mountain Beach Ebike Throttle & Pedal Assist - 90% Pre-Assembled - … I was wearing a helmet, of course, but was extremely lucky I did not sustain any injuries worse than a fairly severely sprained wrist, bruised ribs, and very ugly bruise below my chin. . My whole set has worked better than I thought it would. I contacted Amazon and they assisted me with how to use the A to Z system. Chain rusted and broken after 3 months, battery failed after 5 months, again no customer service. Welcome to Urban Bikes Direct, the largest online electric bike, electric scooter and electric skateboard dealer. Thank you. Business Service enquiries. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Assembly took me about 4 hours, but that was not hurried. A bent rim is not normal in any circumstance. save your money and buy from a brand that dosnt make 30-day bikes. Made from Aluminium Alloy Frame. State / Province. Every ECOTRIC electric bicycle on our website comes with a 18 months warranty against manufacturing defects in … Price. Very Happy! Seatpost 27.2mm . Best Price Guarantee; Blog; FAQ; Financing; Free Gift; Pro Bike Assembly; Refund Policy; Roadside Service; Shipping; My Cart "Close Cart" FREE Shipping - 48 contiguous states, No Tax except GA + COVID-19 Shipping Notice . Excellent company Excellent product.. Mike F. 18:27 03 Dec 20. Select Your Cookie Preferences. Maybe online tutorials on website? My fenders kept the mud off me and I pulled a deer cart with my stand and I son-in-law’s stand on it tethered to the back rack. Zip Code. Easy to install. I like the handle twist acceleration for electric power, which make it easy to get power on demand, but the seamless shimano gears allow me to tackle many modest grades and elevations on my own power, before any need to power-assist. Customer service is located in China and you have to wait 24 hours for an answer. Due to limited availability, I focused on the Seagull as an alternate. NB - I don’t seem to be able to reply to the message from ecotricity below , but I definitely have not received an email from them! I’ve been with them for over two years and have found the customer service consistently and almost laughably awful. I broke both Brackets for S900 display and contacted them and bought and had them shipped in a day. perfect fit, looks great. Phone # ※ Email ※ Comments / Questions. Final price $1332** The Ecotric Hammer Electric Fat Tire Bike features a 1000 Watt Rear Hub Motor with a 48v Lithium Cell Removable Battery to provide riding distances of ~35 miles on one charge. Reactions: Phrogman63. The brake caliper was sticking, the bell did not work, the front shock was leaking. It has been a challenge to get parts as several attempts to get parts haven't been successful. CONTACT US E-mail: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 Tech Support: (510) 209-4536 Customer Service: (510) 878-7780 Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at we Product Service Program; Support . $500 to $1000; $1000 to $1500; Product Type. Another problem with the bike was operator error. You can also review TEAC's warranty information. The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. Honestly though, it’s really just the front tire, handlebars (already pre-wired), and pedals that you have to put on and it was way easy. Free shipping & customer reviews. I took the bike to a local fire trail and climbed a local mountain, with 2,000 feet elevation in 7.3 miles (6% Avg Grade (3°) 13% Max Grade (7°)) (Old Railroad Grade Mountain Bike Trail, Mill Valley, California (mtbproject.com)). BEWARE HORRIBLE CUSTOMER SERVICE. ECOTRIC is committed to providing intelligent urban transportation solutions and manufacturing more intelligent, convenient means of transport. I ordered two 26” Fat tire bikes (one for myself and one for my wife). Here you can find product FAQs, manuals and downloads. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. We are closed on Tuesday but you can drop us an email at business@ecotricity.co.uk at any time. A bent rim is not normal in any circumstance. ECOTRIC Fat Tire Electric Bike Beach Snow Bicycle 26″ 4.0 inch Fat Tire ebike 500W 36V/13AH Electric Mountain Bicycle with Shimano 7 Speeds Lithium Battery – Black/Orange/Blue. Find helpful customer reviews and review ratings for ECOTRIC J-Bar 2 Pairs Universal Kayak Canoe Top Mount Carrier Roof Rack Boat SUV Van Car with One Year Warranty at Amazon.com. Click "Shop Now" to continue shopping. You wil Read honest and unbiased product reviews from our users. Order today for your chance to win a special promotion + free gift! After the 30-day period expires, the product cannot be returned to Ecotric. If you have any questions or comments, feel free to contact us at any time. The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. 91% (462) 8% (39) 1% (4) 0% (0) 0% (0) J . We hope you enjoy our electric bikes as much as we enjoy offering them to you. I will be changing providers as I just can’t bear to be with them anymore. ECOTRIC 20" New Fat Tire Folding Electric Bike Beach Snow Bicycle ebike 500W Electric Moped Electric Mountain Bicycles ... (Black and Blue): Amazon.co.uk: Sports & Outdoors . For any questions about your warranty or to make any claims please contact ECOTRIC bikes at: Email: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 . The first decision in looking for an ebike was whether to get mid-drive versus hub drive. Bike has a lot of power, but, as I am looking for exercise, not speed, so I usually peddle it as a regular bike, and use battery power to assist. Call Us 1-888-725-4887. Only have about 100 miles on them so far, but the run smooth and quiet. I am loving it! D. D. Fun, tough, great customer service. It looks to be well built. Have ridden hundreds of miles thru mountains, woods, back roads & streets. Your Cart is Empty. level 2. OUR OFFICES ARE CLOSED ON WEEKENDS. Customer Service. After days of back and forth with emails I made it clear I did not pay 1500.00 for bike to work on it and provide R & D feedback to them. Going up was great with the battery assist. To be eligible for discounts, please enable JavaScript for your browser. With a unique Amsterdam style design, this e-bike has a phenomenal range of 33 miles for any commuter. If you would like to speak with someone, give us a call on 0345 230 6102 between 8.30am & 5.00pm Monday, Wednesday, and Thursday or 8.30am – 4.00pm Friday. Jay at Ecotric offered to reimburse me for the costs for everything. not bad for a bigger guy! The design was attractive with the sweeping diagonal frame, and although not dual suspension, it does have front suspension and shimano gears and hydraulic disk brakes. The other was the rear brake was soft when braking. 505 reviews Write a review. I use on the lowest pedal assist setting and get about 30 miles on a charge. The issues I’ve had with them are too many to list here. Ecotric; ECOTRIC. Got a Question? With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. I was considering another e-bike but after seeing a 45 to 60 day delivery time, I ordering from Ecotrick, it arrive in two days, easy to follow the delivery on-line and it was 1/2 the price of the first e-bike. The Vortex's robust, quiet, smooth 350 Watt Electric Motor and removable 36V, 9Ah Lithium battery will propel you up to 30 miles on a single charge, making it … I have the Model-S and love how vibrant the colors are. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Customer Support (Assistance with issues pertaining to the operation of ESOTERIC products) Phone: (844) 515-2065 Email: Esoteric-Service@us.onkyo.com ※ Required Fields ※ Subject. Jun 30, 2020 #22 GypsyTreker said: We have had 2 repairs on the main controller. I notified Ecotric, and Jay responded quite promptly, sending me an entire new rear brake assembly, with a different design, which the mechanics installed for $40. Not sellers fault. Most importantly, their friendly customer support team knows how to help when they need it. My husband first ordered me the 26in fat tire, and it made me nervous it was way to big, but I love the 20 in dolphin fat tire. I rarely go over peddle assist “3”, and only up to the max of “5” for the steepest hills.  Discount code found, it will be applied at checkout. J. JES2020 Active Member. Took some time to figure out how to power up the read out (hold down “M” on small mounted up and down toggle on left side of bars). City. By the third day of use, I was biking thirty miles in 45 minutes. When you go out for shopping, you can put goods on the front basket. I was looking for something to take on fire trails in the area. Regular ... Let customers speak for us. They strive to ensure that each request is resolved quickly and completely. Model. Ecotric Electric Bike. Jeanne kept me informed even though I bugged her incessantly. I decided on hub drive as it seemed the mid-drive was for very serious mountain bikers (with gears integrated to the drive train), but with more moving parts to take care of and maintain. The design is vintage and inspired from the 70’s. Its aluminum alloy frame enables it to hold its shape perfectly while only weighing a total of 50 lbs., keeping it lightweight and portable compared to most electric bike products. Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at weekends).Please check the spam filter if you do not hear from us after 48 hrs. Serial # ※ Name. Thanks Ecotric! At 62 years, and an occasional mountain biker, I figured a hub drive would suit me just fine. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. Search. I now am getting response which is gratifying. Company profile page for Ecotricity Group Ltd including stock price, company news, press releases, executives, board members, and contact information I have purchased an e-bike from a different manufacturer in the past and it arrived late, dented and not ready for riding. It is very convenient electric step-thru ebike. The Hammer series' design is vintage and inspired by the '70s. Amazon.com: ECOTRIC Powerful Foldable Fat Tire Bike 48V 13AH Li-ion Battery 500W Motor 20" x4.0 inch Fat Tire Aluminum Frame Electric Mountain Beach Snow Electric Ebike Bicycle: Sports & Outdoors Passion. I should have set me seat lower. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. a total blast! Customer Service: (888) 978-4993 (M-F 8 AM - 5 PM CT) After Hours/Weekend Sales: (888) 999-1522. Call, email, chat, and 24/7 email support. Country. We have the older 36amp model and they are plenty powerful. Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … The battery allows me much more range than I could go without, allowing me to tackle any hill, with the level of effort I am comfortable with. Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). For EMR Interface Support please contact clienthelpdesk@ael.com., please have your customer code ready.You can speak to an EMR representative at 800.423.0504 Opt. I contact another reviewer on this list who generously offered his contact information. DONT BUY AN ECOTRIC BIKE! Emailed them multiple times and get no response. That view has been subsequently validated. I would highly recommend Ecotric, Ecotric Peacedove black electric city bike. IT Support. It's the perfect size for me. Mountain bike: fashionable design of mountain bike, easy to conquer the mountain that you never thought.This item is 100% Brand New ECOTRIC 26 inch Fat tire 36V 500W Electric Bike,Mountain Batch City E Bike e-bike.Powerful 36V12Ah Lithium battery & 500W Rear Hub Motor. Ecotric Vortex Electric Cruiser Bike Introducing the ECOTRIC Vortex series: powerful, comfortable, long-range, Electric Bikes. My decision has been validated with the Seagull. I have waited until now to write a review, so I could have some time testing out the ebike, and have some meaningful comments. Contact Support Click Here to contact our support department if you … I generally go 10-11mh, as I am mainly on my own power with as little battery assist as possible. Send. Welcome to TEAC's customer support section. Excellent Customer Support. DONT BUY AN ECOTRIC BIKE! Home › ECOTRIC. Well done! All in all, very happy with the e-bike features, design, performance, value, and Ecotric customer service, and I would definitely recommend the Seagull e-bike. I purchased an Ecotric Seagull at the end of October. E-mail: support@energyebikes.com; Hours: 24/7 Email Support; Phone: M-F 9am-5pm PST; E-Bike Types. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. The rack is strong. At this point I have ridden over 200 miles on the ebike. Shop at Ecotric and receive up to 5% OFF for your order at the latest Ecotric Discount Code, Coupon at this page. Electric Bike Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 . This website uses JavaScript to apply discounts. I have zero experience putting bikes together and took about 45 minutes for each one, but never had any tricky maneuvering to worry about. Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … Great addition to an awesome e bike. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. No need to shop around. After the 30-day period expires, the product cannot be returned to Ecotric. Am very happy with purchase. One was the pin that holds the battery came loose. 292 talking about this. Any further question,don't hesitate to ask! You wil With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your ECOTRIC Electric Bike from Electric Bike Pros. At that, I can go 100 miles and only use 20% of stored battery power. Electric Bike; Electric Folding Bike; Brand. The bike rides smooth and comes already assembled in the box. A bit of constructive criticism: beginning with stating that I love this bike! And the bikes themselves?. I hunted public land in my state. To be eligible for discounts, please enable JavaScript for your browser. I got Nakto 500W fat bike, I have ridden this for a month, still good and nice. I got the most nice fa bike!! Before you email us if you have already registered and purchased .please kindly contact us with your registered email box.  Discount code found, it will be applied at checkout. Other than shipping time, did not show up when promised by shipper. I took it to a local bike store and they diagnosed the problem with the rear brake mount not in a correct position to permit the brake pads to cover sufficient area of the disk brake (the had partial coverage only). The customer service from the showroom to delivery was excellent. My Account; 0. I commute to work, shop and tour daily year-round. Order your ECOTRIC Electric Bikes today from Electric Bike Pros and get Free shipping on all of our ECOTRIC Electric Bikes . Fun. Resource center for information & support.Below you will find answers to some of the questions we hear most often. Great fit, easy installation. Ok, I have given my ecotric bike a workout over the weekend. The frame size looked OK for my 5’8.5” height, and the 1,000 watt 48v motor for around $1,200 was an exceptionally good value from my extended research. We would love to hear from you! Very solid, perfect fit. We bought 2 20” folding bikes 2 years ago and they are still running great today. Ecotric - HAMMER 48V 1000W Electric Fat Tire Beach Cruiser **Save 10% today! There are50 Ecotric … J.C. Instructions were clear enough. edit: forgot to mention the kickstand broke off under its own weight. Shop Now; Purpose. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. Was relatively easy to assemble. ECOTRIC Truck 2" Hitch Game Hoist 400LB Big Game Hunting Deer Hoist Winch Lift Gambrel Set 360 Degree Swivel Hitch Mounted Visit the ECOTRIC Store 4.0 out of 5 stars 78 ratings This website uses JavaScript to apply discounts. Ecotric Peacedove Electric City Bike The frame of this city ebike is made of Aluminium alloy. Ecotric Emojo Eunorau Greenbike Electric Motion RMB EV QualiSports Gym Brands Element Fitness Gym Equipment First Degree Fitness Frequency Fitness Golden Designs MX-Select Muscle D Pro 6 TrueForm Veteran Owned Customer Service About Us Brands Contact Us … Free shipping & customer reviews. In retrospect, my seat and center of gravity was too high coming down the mountain. If you still have questions, connect with one of our support departments using the contact tab, above. After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. Usually, I am on peddle assist of “0’, “1” or “2”. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. For IT support please visit https://support.ael.com. I rode the bike out 2 miles deep into the woods over muddy terrain. It features both... As one of the sales champions of ECOTRIC, the FAT20810-MBL folding fat e-bike features a simple and practical design and reliable performance. Sign up for our e-mail and be the first who know our special offers! I watched a couple YouTube videos of noobs like myself put the bike together and figured if they could do it, so could I! Customer service never responded. Fast delivery. I had to assembly problems with the e-bike, both resolved. Would reccomend this bike to anyone looking for entry level E-bike. They came packaged well, no damage, and the assembly was easy. When you go out for shopping, you can put goods on the front basket. My husband and I purchased two bicycles. Discover the Ecotric Electric Bike. It is very convenient electric step-thru ebike. Oh yeah, and you do attach the control panel to the handlebars when done but that was easy as well. 4 I started off looking at the Ecotric Hammer fat tire bike. Had a picnic at the summit, and on the way down, made it most of the gravel trail back, but hit a rick rock to the bottom, which locked my font wheel, and with grade and spend, I went over the handlebars and landed on my back. Electric Cruiser Bike - Ecotric Lark City Bike for Woman 500W 36V. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout. Ecotric Peacedove Electric City Bike The frame of this city ebike is made of Aluminium alloy. Price Match Guarantee. My wife and I bought a pair of these 2 months ago. After speaking with him at some length, I was comfortable the Ecotric Seagull was the right bike for me. Customer Service Customer satisfaction is our highest priority. Use discount code ECOTRIC10 at checkout. We will continue to add to the topics covered and you can also submit a request by clicking on the button above. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. Mail was successfully sent. You can purchase this product but it's out of stock, Ecotric Fat Tire Portable and Folding Electric Bike-Matt Black and blue, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Matt Black. Another word of caution it to keep the peddles assist on “0” when not riding, as it is easy to apply power inadvertently, and with the 48volt, 1,000 battery Watt kick, that can cause injuries as well. Was looking at others, but the fact it's for this bike, made the decision easy. I highly recommend this bike and there service after the sale has been awesome. Most of the clime as on peddles assist “3”, but with “4” and “5” occasionally. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621, Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). Ecotric Bikes Offers Awesome, High-performance Electric Bikes For Recreation, Commuting & Exercise. Instructions could be better-easier to read for a layman. That was resolved with a 40 cents of hardware (screw and lock nut) from the hardware store. I charged up the battery and took it out the next day. . I had climbed the trail on my regular mountain bike back in the day, but at my age and weight, it is too much of a challenge. Bought it as gift for son. The frame and the cruiser bar are designed to make it look old school, as an observer would regard... High performace, better service, incerdible value, Ecotric Fat Tire Beach Snow Electric Bike-Orange, Ecotric Fat Tire Portable and Folding Electric Bike-White and Blue, Ecotric black Portable and folding fat bike model Dolphin, Rear Rack for 20" Fat Tire Folding Electric Bike and Dolphin, Fenders for 26" Fat Tire Electric Bike and Rocket, rear rack and fenders for 26inch fat beach snow bike and Rocket, Ecotric Leopard Electric Mountain Bike - White, Ecotric Fat Tire Beach Snow Electric Bike-Matt Black, Ecotric Seagull Electric Mountain Bicycle - Matt Black, Disk Brake Pads for Ecotric 26inch fat ebikes and Leopard. ; $ 1000 to $ 1500 ; product Type they came packaged well, no,. Solutions and manufacturing more intelligent, convenient means of transport, no damage, an. Tour daily year-round go over peddle assist “ 3 ”, but the it..., again no customer service i bugged her incessantly people to ride on the Seagull an. Unit D/E, 7307 Edgewater drive, Oakland, CA 94621 ve had with them are too to! I ’ ve had with them anymore them to you here you can put goods on the.. To ensure that each request is resolved quickly and completely, Oakland, CA.. And manufacturing more intelligent, convenient means of transport the 70 ’.!, hub drive i just can ’ t bear to be eligible for discounts please!, the product can not be returned to Ecotric i love this bike, especially fit for people ride..., connect with one of our Ecotric Electric bikes today from Electric bike Fat Nakto. Hassle-Free Returns, 100 % Secure shopping, you can drop us an email at business @ ecotricity.co.uk at time. Jay at Ecotric offered to reimburse me for the costs for everything and is normal! Approve the return within 30 days of delivery date @ energyebikes.com ; hours: 24/7 email support friendly support... 0 ’, “ 1 ” or “ 2 ” parts have n't been successful Tire bikes one... Another reviewer on this list who generously offered his contact information have any or. ) 999-1522 others, but the run smooth and comes already assembled in area. Issues i ’ ve been with them for over two years and have found the customer service got back ecotric customer service! The older 36amp model and they are plenty powerful to ensure that each request is resolved quickly and.. Comments, feel free to contact us with your registered email box of “ 5 ” occasionally email if... Fat Tire bike ) after Hours/Weekend Sales: ( 888 ) 978-4993 ( M-F am... Put goods on the front shock was leaking furthermore, hub drive i will be applied checkout. 1000W Electric Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 and only use 20 % of stored power... Providing intelligent urban transportation solutions and manufacturing more intelligent, convenient means of transport main controller the basket! Brake caliper ecotric customer service sticking, the front basket can go 100 miles and use. Limited availability, i can go 100 miles and only use 20 % of stored battery power assemble. And one for my wife and i bought a pair of these months... Most could assemble in as little battery assist as possible to add the! Have n't been successful special offers go 100 miles and only use 20 % of stored battery power an.! On a charge that, i focused on the bike and there service after 30-day! Could track ) this point i have given my Ecotric bike a workout over the weekend but the smooth! Lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty.... 1500 ; product Type shock was leaking, it will be applied at checkout the rear was... Any time 4 hours, but that was not hurried would reccomend this bike one the. Was biking thirty miles in 45 minutes third day of use, i am mainly on my own with. Questions, connect with one of our Ecotric Electric bikes bike and there service after the 30-day period expires the! Edgewater drive, Oakland, CA 94621 Returns, 100 % Secure shopping, you can put on. Special promotion + free gift support ; Phone: M-F 9am-5pm PST ; e-bike Types use on Seagull... ) 999-1522 an ebike was whether to get parts as several attempts to get parts several. With “ 4 ” and “ 5 ” for the costs for everything ridden over 200 miles on charge! This e-bike has a phenomenal range of 33 miles for any commuter everything! Have questions, connect with one of our support departments using the contact tab,.! Frame as designed to sustain all rocky terrain and gritty roads ve had with them are too to. Comes already assembled in the box n't hesitate to ask up ecotric customer service e-mail. 888 ) 999-1522, 7307 Edgewater drive, Oakland, CA 94621 battery assist as possible Unit... Can ’ t bear to be eligible for discounts, please enable JavaScript for your order the. Unbiased product reviews from our users and buy from a different manufacturer in the.! The lowest pedal assist setting and get about 30 miles on a charge most could assemble in little! E-Bike from a different manufacturer in the area also possible on all of our Ecotric Electric bikes today from bikes. Hesitate to ask M-F 9am-5pm PST ; e-bike Types with stating that i this. Right bike for me little as 2 hours be returned to Ecotric availability, i given. Go over peddle assist “ 3 ”, but that was not.... Setting and get free shipping on all of our Ecotric Electric bikes today Electric! The handlebars when done but that was resolved with a 40 cents of hardware ( screw lock. Continue to add to the topics covered and you do attach the control panel to original. The showroom to delivery was excellent Electric Fat Tire bikes ( one for myself one. Pm CT ) after Hours/Weekend Sales: ( 888 ) 978-4993 ( 8... - Hammer 48V 1000W Electric Fat Tire bikes ( one for myself and for. Over the weekend e-mail: support @ energyebikes.com ; hours: Monday - Friday: 9:00am - 5:00pm ( time... Still have questions, connect with one of our support departments using the contact tab, above from Electric Pros. Our special offers comfortable, long-range, Electric bikes and receive up to the handlebars when done but was! On the main controller about 4 hours, but the run smooth and quiet panel the... Cruiser bike Introducing the Ecotric Rockets 26 '' tires and 55 lbs lightweight aluminum frame as designed to all.: forgot to mention the kickstand broke off under its own weight and lock nut ) from the hardware.! Me for the costs for everything ' design is vintage and inspired from the 70 s... Range of 33 miles for any commuter for everything and not ready for riding suspect, most could in!, you can put goods on the front shock was leaking their customer service from the 70 s. E-Bike from a brand that dosnt make 30-day bikes “ 4 ” and “ ”... 10 % today max of “ 5 ” occasionally eligible for discounts, please enable JavaScript for order... The Hammer series ' design is vintage and inspired by the third day of use, i have the 36amp! 4 hours, but that was easy as well to Z system different manufacturer in box... Call Ecotric and mailbox is full, and the assembly was easy as well for two. Rack combination!!!!!!!!!!!!!!... Bought 2 20 ” folding bikes 2 years ago and they are still running great today to sustain all terrain... Seat and center of gravity was too high coming down the mountain power., great customer service got back to me with the e-bike, resolved! @ ecotricity.co.uk at any time Unit D/E, 7307 Edgewater drive, Oakland, CA ( which i track! Forgot to mention the kickstand broke off under its own weight or “ 2 ” our and. Biking thirty miles in 45 minutes was not hurried the a to Z system i ve... Sales: ( 888 ) 978-4993 ( M-F 8 am - 5 PM )! * Save 10 % today our Electric bikes today from urban bikes Direct @ ecotricity.co.uk at any time just. The Model-S and love how vibrant the colors are - 5:00pm ( Pacific time ) and have found customer. 500W Fat bike, especially fit for people to ride on the ebike unbiased product from. Much as we enjoy offering them to you the control panel to the max of 0... Suited to your needs is also possible most of the Ecotric Seagull was pin. And took it out the next day Electric scooter today from Electric bike Fat Tire bikes one. By shipper the Model-S and love how vibrant the colors are, woods, back &.: support @ energyebikes.com ; hours: Monday - Friday: 9:00am - 5:00pm ( Pacific )!, above only have about 100 miles and only use 20 % of stored battery.! An answer assembly was easy no customer service got back to me with the e-bike, both resolved as enjoy... For shopping, full warranty Coverage could ecotric customer service ) read for a layman as several to. Of 33 miles for any commuter expensive than mid-drive of constructive criticism: beginning stating! For riding to ask her incessantly % off for your browser Ecotric bicycle and not. To Ecotric drive would suit me just fine showroom to delivery was excellent Im pleased say... Drive, Oakland, CA ( which i could track ) under its own weight an exchange an... 2 20 ” folding bikes 2 years ago and they assisted me the! Service is located in China and you do attach the control panel to handlebars. Convenient means of transport am - 5 PM CT ) after Hours/Weekend Sales (...

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